Why DO Agents Attend ‘Live’ Events, Anyway?

March 16, 2009
Darlene Lyons

Darlene Lyons

As the head of an event management company, I review our annual event production calendar regularly.  When looking at the reports this week it struck me that every one of our clients that has independent contractors has reduced their meetings size.  Especially in real estate.  

Just today I had a tough call with a company’s COO, CEO, President, Marketing Director, and CFO on how to reduce their losses based on losing over 500 attendees at this year’s event.   That is a painful conversation, folks. 

Once we had gone over the realistic numbers I asked them just exactly what was in the event for the attendee.  The company had jam-packed the event with announcements, the same-old speakers (yawn!) and the same functions they have year after year.   “But what really  is in it for the attendee?, I asked.  No one understood my point.  Here is what I shared with them:

People attend ‘live’ events for one or more of five reasons:

1.  Food

2. Fun

3. Fame

4. Community

5.  Education

So, I asked them to review their offerings to be absolutely sure they had touched on all five so they could increase their attendance and the overall success of their event.  They wisely added more recognition functions, more fun exercises like a “jeopardy” session in their main session and changed some of their format to encourage more hands on, confidence building training.  They will inevitably see more attendance and a higher satisfaction rate (and a higher return rate) because they refocused the event on their attendees. 

I encourage you to consider those five motivators when planning your next event.  Here is a video piece explaning a little more about the five reasons.  Here’s to your next successful event!


Overpriced Listings – Are They a Problem for YOU?

March 6, 2009

Reading a blog earlier today about Jackie Leavenworth, ABR, CRB, CRS, GRI, I thought, “gee, it’d sure be nice to take a break from all of the social networking hullabaloo”.  I’d like to see more offerings on the basic skill sets so that when you actually do get a live, breathing prospect you have the skills to successfully close the transaction. 

So I asked Jackie if I could tout one of her videos on pricing.  Check out this insight on “The Danger of Overpriced Listings”.


How Good Are YOU at Handling Objections?

March 3, 2009
Verl Workman

Verl Workman

When was the last time you made a presentation and were hit by a common objection and you blew the answer?  I know it’s happened to me!  And to all of us.  The follow video by real estate speaker Verl Workman is a perfect example of why you need to be prepared for the main objections you KNOW buyers and sellers throw out.  So you can get the deal!

Check it out: 


Popular Topics in Today’s Market

February 12, 2009

Most Coaches will tell you the key to success is that it’s all about mastering the basics.  Prospecting, presentation skills, negotiating, etc.  Though social media topics are HOT, core courses are truly useful.  Here are some hot topics and webinars for you to review:

Bernice Ross, PhD, Master Coach

Bernice Ross

Bernice Ross has a new topic You Snooze You Lose: Trends to Take Your Business to the Top in 2009″ is a fantastic overview of what trends are coming and how to take advantage of them in your real estate business.   http://brokeragentspeakers.com/Topic_Details.asp?id=71&ID_top=1023

 

Jacob Swodek

Jacob Swodek

Jacob Swodek is the most highly acclaimed shortsale expert nationally and delivers a cutting edge, powerful program to lead your sales associates to success when dealing with short sales in your market.   His program titled “Shortsales From A to Z” is in demand in over 15 states and is a valuable asset to any training program.

http://brokeragentspeakers.com/Topic_Details.asp?id=108&ID_top=847

 

Allen Hainge

Allen Hainge

 

Allen Hainge has an excellent FREE webinar coming up on February 24 at 7:30 pm EST where he interviews 2 top agents in his CyberStar group regarding Internet lead generation, reducing expenses, building referrals and more. 

The CyberStars(TM) group are 200 top agents from the US, Canada, the Bahamas and Australia, who network and share what they learn.  Two of their best share will share their success and strategies with you during this fast-paced Webinar:

* Leigh Brown, CRS (RE/MAX Signature Properties, Concord, NC, www.LeighBrownAndAssociates.com)

* Dianne Dunn, CRS (Keller Williams Realty, New Bern, NC, www.NewBernHomes.com)

Check it out and register here: https://www2.gotomeeting.com/register/293242844

 Enjoy!


Webinars are still HOT!

January 23, 2009

I am still excited about learning via webinars.  Catch a free preview of Jennifer Cummings, trained economist and brilliant marketing mind as she presents “Seven Steps to a Highly Effective (and Low-Cost!) Marketing Campaign” sponsored by Cyberhomes.   The webinar is on January 27th at 10 am PST.

Here is the link to register
https://www1.gotomeeting.com/register/781226853

She is a good presenter and has an amazing knack for writing copy that creates a “call to action”.  See you there!


Technology Speakers ROCK!

November 14, 2008

Okay, I am excited.  I just returned form the NAR convention and filming over 150 video vignettes with our speakers. What we have found in the last three months is that both “Technology” and “Marketing” are hot, hot topics.  Most Realtors (those of us who are baby boomers) find today’s social media networks mysterious and even scary.

What we have discovered in over 20 webinars and over 50 agent interviews is that basic training on both marketing concepts and applying today’s technologies in real estate are in demand.  From getting started using social media to driving traffic to your web site your sales associates both want and need the training.

In the coming months we’ll be promoting highly skilled instructors with great content and broad classroom experience like the folks listed here:

randyeagar_borderphoto

 

 

Randy is not only a past CRS President, he has written numerous technology courses for CRS.  He has a powerful real estate background, is a search engine expert, and is a very good instructor.  You can see his online webinar schedule at his site www.Webstarget.com   His one day CRS course, “Driving Traffic to Your Website” is excellent.

amychorew_borderphoto

 

Amy Chorew delighted audiences at NAR with the latest in social media secrets.

Don’t miss her webinars or speaking engagements.  You’ll see why the  Women’s Council of REALTORS(R) books her regularly.  Great content, easy delivery style, and she’s great to work with.  She is currently developing her 2009 first quarter calendar.  I’ll keep you posted. 

More on some great marketing speakers next post!


BASB Speakers launch webinar series

October 26, 2008

Wow!  Last week Broker Agent Speakers Bureau launched a webinar series sponsored by www.Cyberhomes.com.  The beta six part series is based on the “Give-to-Get” philosophy and features some of the country’s leading real estate trainers. 

The webinars are free to Realtors(R), mortgage professionals and title professionals to attend, and are an hour long with Q & A.  The professional speakers featured in the first series are Randy Eagar, SEO Expert and Past President of the Council of Residential Specialists, Jennifer Cummings, trained economist and marketing expert, Amy Chorew, leading technology trainer, and Allen Hainge, Senior CRS Instructor and President of the CyberStars(TM), a group of 200 of the top “tech-savvy” agents in the western hemisphere.  Sound impressive?  Well the content is outstanding and the speakers are good.

The first webinar featured trained economist and marketing expert Jennifer Cummings, presenting “7 Steps to a Highly Effective (and Low-Cost!) Marketing Campaign.  She presented timely, powerful information on how to turn around your marketing and attract clients to you, how to position yourself as the market expert, 7 ways to use Cyberhomes.com in your listing presentation and alot more.  That webinar got excellent feedback from the almost 1,000 folks who registered for the session. 

On Friday Randy Eagar delivered “Web 2.0: The Need for Feed and How to Use it to Grow Your Income.  In just over an hour, he explained what a blog is and how they work, 5 steps to getting your own started, how to set up and use podcasting, video podcasting, and how you can use one or ALL of these tools to be where your prospects are – ONLINE! He is a skilled instructor and had a fabulous handout for the hundreds of people who attended. 

The next webinar in the series is on Friday, October 30, at 10 am PST, 11 am CST, 12noon MST, and 1 pm EST.   It is featuring Allen Hainge delivering “The Top Ten Money-Making Tech Tools of Today’s Top Agents”.  This is from-the-field up-to-the-minute content from the leading agents using technology to crush their competition.  If you are interested, you can reserve your seat for this webianr now at:
https://www1.gotomeeting.com/register/938348453

More on the upcoming series next week!


16 Things Every Event Flier and Web Site Should Have

October 3, 2008
Stop.  Before you advertise your next event check this list.

Stop. Before you advertise your next event check this list.

Before you advertise your next seminar, convention or education class, be sure you have done everything you can to make sure you succeed in driving attendance.  Your event flier and web page are your “critical communicators” to your prospective attendees.  After all of the hard work you have put into planning your event, don’t let your marketing materials cost you your success!

 

Following are 16 things I recommend you consider putting on your event flier and/or web site:

 

1.  The Event Title.  This is a VERY important aspect of your overall marketing campaign.  Give your title seven words or less and if possible, make it an “impact benefit statement”.  In other words, make the title interesting and benefit driven for the attendee.  Go inside the mind of your potential attendees.  Here is an example: Which title grabs you more?

A – “Seventh Annual Trade Show” or

B - ”How to Design an Effective Marketing Campaign”

 

You get the idea here.  

 

2.  The Date.  Add the day of the week.  Make it easy “at first glance” for folks to make a mental commitment.  (Example:  Monday, November 5, 2009)  

 

3.  Time of Expected Arrival at the Event.  Let attendees know what time you need them there and what happens after they get there.  What isn’t pleasant are 500 people milling around your registration area griping because they arrived too early with nothing to do.  Make sure you clearly state any “dead time”.  (Example:  Registration and coffee 8:15 a.m., Program starts at 9:00 am sharp!)

 

4.  Time and Length of the Event. Be specific and clear.  Also include meal times and plans if possible.  (Example: Session 9 a.m. to 4 p.m.; Lunch 12 – 1 p.m. provided by ABC Title Company) 

 

5.  Location Name and Full Address.  Even if your attendees are local, be sure to add the full address of your facility, including zip code, so your attendees can use a GPS or Mapquest site to find directions, instead of calling your office.  

 

6.  Cost.  Include all costs and any hidden charges as well.  (Example:  Cost to attend: $99.00 plus a $15.00 CE processing fee – or – Sleeping rooms $199.00 per night plus 8.75 % tax, plus a12.00 per day resort fee, single or double occupancy)

 

7.  Meal Function Descriptions.  Again, this is very important to the overall satisfaction of your attendees and is just plain kind.  (Example:  Continental Breakfast 8 a.m. to 9 a.m. or “Lunch on your own”)  

 

 8.  At Least 5 Benefits for Attending.   Many event planners spend all of their precious copy space on the date, location, etc.  Though that information is critical, the benefits for attending will many times make the difference between moderate attendance and great attendance.

 

9.   A List of Who Should Attend.   The more you can speak to your prospects, the better.  Here is an example as it applies to the real estate market: 

 

Who should attend this event?

·    Experienced agents looking to increase their profit by at least 30 percent in 2009!

·    Top producing agents doing over 30 transactions per year who would like to double their production!

·    New agents looking for a great “kick start” to their first year in real estate!

·    Any agent who knows that modeling their career after someone already successful is working smarter, not harder! 

·    Managers who want new, creative ideas that work to share with their sales associates

 

You get the idea here. Speak directly to who you are targeting and you will see a healthy return on your event marketing efforts.

 

10.       How to Register.  Tell them clearly how to register quickly and efficientlyMore is not always better, so give them 2 or 3 options (i.e. online at www.yourwebaddress.com, by phone, fax, e-mail, etc.  

 

11.  A Map Link.  (This applies to your web site).  Be sure to put this both on your site and in your confirmation letters and e-mails.  This includes local maps and information on driving directions from the local airports if your attendees include people who are not local. Attendees usually don’t look for this information until the last possible minute so make it easy for them to find.

 

12.  Instructions on What to Do if They Have Questions or Need More Information.  Tell them where to call or e-mail if they have a question.  Make sure it’s answered quickly by someone who is knowledgeable.  

 

13.  Program Highlights.  People love community spirit, food, recognition and fun!  In this part of your marketing piece, include guest speaker bios, session descriptions, raflles, silent auctions, celebrity appeareances, special food functions, etc.

 

 14.  Previous Attendee Testimonials.  Consumers love to hear from someone just like them.  Video testimonials are best, audio with a photo is second and text is a last resort.  If you don’t have evaluations from your last event, be sure to add them after this event so you are armed with great testimonials from this point forward. 

 

 15.  Sponsor Names and Logos.  In another article, I tell you how to create winning sponsorships.  This is one great way to promote your sponsors and give them a powerful “bang for their buck.” 

 

16.    Your Cancellation Policy.  I am a true believer in a firm cancellation policy.  It costs you time and money to process registrations and then cancellations.  State what your policy is and stick to it. 

 

Remember…your event flier and web sites are your “critical communicators” to your prospective attendees.  Don’t let your marketing materials cost you your success! 

 

~Written by Darlene Lyons.  © 2008

 

Darlene is President of Broker Agent Speakers Bureau (BASB), the nation’s leading real estate speakers’ bureau.  For more helpful information, visit  www.BrokerAgentSpeakers.com.  Darlene also owns and operates EzEvents, the #1 real estate event management company in the country. Visit www.EzEvents.net

 


Management Accountability in Tough Times

September 25, 2008
Carla Cross, Management and Accountability Expert

Carla Cross, Management and Accountability Expert

 

As we all wait anxiously for the economy to get better, most of us have learned to better manage our resources, whatever they may be.  Carla Cross, Author, Speaker, and Expert Coach, has trained thousands of real estate sales professionals and brokers across the United States on business planning, office management, systems, lead tracking, profitabilty, and more. 

I think she’s the best kept secret on the west coast!  Besides being warm, genuine, and a highly skilled teacher, she’s just plain great to work with. 

I try to learn something from everyone I encounter, good or bad and this lady has alot to teach.  Take a look at her myriad of topics http://brokeragentspeakers.com/Speaker_Topics.asp?id=17 and see how she can help your managers and agents to lead better, more profitable businesses.


Generational Change in Real Estate

September 9, 2008

John Tuccillo is one of the foremost real estate and housing finance economists in the United States.  What I find fascinating about his latest video featured on our site (http://brokeragentspeakers.com/Speaker_Video.asp?id=86) is that he predicts the major generational change in our upcoming market shift.  Relationship issues, methods of contact, new and different advertising channels, how they rely on social media, how they view a Realtor’s competency, and much more. 

Our audiences find his messages compelling and chalked-full of useful information to prepare your real estate business for the fast coming consumer.


Speakers on Technology

September 11, 2008

You know what I find interesting?  How many real estate speakers are there on the topic of technology in real estate. But how many of them really teach you usable information laid out in layman’s terms?  I don’t know about you, but I am in LOVE with the application of technology but the technicality of how it works actually can give me a stomach ache in seconds.  Do you remember the pain of sitting in class with a professor droning on and on about a dull subject?  Me too! 

On Monday I watched Randy Eagar’s latest video-bite (small 6-8 minute training videos that our bureau is co-creating with our speakers).  He gives 5 usable tips about blogging that I found usable, easy to understand and implement.  http://www.ckgtv.com/Experts/BASBRealEstateExperts.aspx  I learned some great tips in just a few minutes and find Randy to be a very good speaker.  If you get a chance to see him or learn from him – don’t miss the opportunity!


Realtor(R) Tax and Money Issues

September 16, 2008

With the amazing profits both Realtors(R) and mortgage professionals have made (and sometimes lost) in the last few years, many have searched for answers on taxes, legal write-offs, the SUV law changes and more.    Most realize that a good financial plan is necessary – especially since the latest National Association of Realtor(R) statistics show that the agent and broker population is well over forty and are seriously looking at their retirement goals.  But where do they turn?

Chris Bird, who has a degree in accounting, is a Senior CRS Instructor, a Certified Financial Planner, teaches at the University of IL and was an IRS agent for 16 years, delivers a wealth of information in his seminars.  Rated one of the highest speakers in the bureau, Chris takes important issues like Health Savings Accounts, 529 College plans, 401k’s, SEP IRA’s and shares them in layman’s terms so your audience find them easy to understand and equips them with the right questions to ask their accountant, CFP or other professional. 

We have also found that the emerging new Generation Y and Generation X agents are looking for guidance on a financial plan that makes sense and learning wealth planning early adds a strong foundation to any real estate business.  His information, though Realtor(R) specific, applies to any small business and he often is booked by other accountants and organizations that are made up of small businesses. 

Watch Chris here and see why he is the most popular speaker on tax and retirement issues in real estate today.   http://link.ckgtv.com/services/link/bcpid1612750228/bclid1612732190/bctid1628433977


Real Estate Comedy at its Best

September 22, 2008
The Funniest Man in Real Estate

The Funniest Man in Real Estate

If your team needs a good laugh, Darryl Davis is your man.  With today’s tumultuous real estate market, volatile stock market, rising unemployment, rising food and gas prices, etc., etc., people need to be uplifted.  Filled with hope.  Or maybe just a good laugh.

When I saw Darryl’s latest clip on goal setting, I watched it three times.  His expressions, story telling ability, coupled with a custom message for your group leaves your audience in stitches and sets the stage for whatever you have coming up next.  You’ll laugh out loud when you see him at his best http://www.youtube.com/watch?v=JfggtO5d1yo

This guys a riot!


Webinars are HOT! HOT HOT!

January 5, 2009

I don’t know about you, but I LOVE learning via webinars.  With my short attention span, limited time, and reduced travel budget, it is an incredible solution.  And I can attend as many as I want and learn about a myriad of topics with little or no fuss.  Whether it’s the tools available to the presenter or the ability to just “tune out” if the presenter is boring, it’s simply a fabulous way to learn.

And the real estate market is just catching on!  Many of the highly skilled speakers we represent are eagerly exploring and learning the new technologies to be able to respond to the sure coming demand for e-learning. 

With the amazing interactive tools available today, skilled instructors can easily keep the audience involved with polls, surveys, chat rooms, video inserts and more.  If your budget is right this year, I suggest you attend as many webinars as you can so you can recommend the best courses to your target group.  You’ll find it a great way to learn as well!